Question Marks on the Tray ?

Created by Daniel Hendry, Modified on Wed, 29 May, 2024 at 3:10 PM by Daniel Hendry

If you ever get question marks on the tray like below... 



That indicates the copier does not under stand the paper size in those draws so check the guide that holds the paper within the tray. Ensure they are snug up against the paper. Also check that there is no paper stuck behind those draw preventing the sensors from reading the correct paper size.   Then close the tray, and give it a second to process.  See if this goes away.

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