8x8 and Multi-Factor Authentication (MFA/2FA)

Created by Daniel Hendry, Modified on Thu, 22 Jan at 7:39 AM by Daniel Hendry

To set up MFA/2FA on your 8x8 profile, download an MFA app on your phone such as Google Authenticator, Microsoft Authenticator, and Authy.


Navigate to the login page and enter your 8x8 admin credentials and click Login.

                                            

After the MFA is enabled, during the first login, configure the two-factor authentication for your account. Choose one of the available options: Authenticator apps, SMS, or E-mail, and click Continue.

                                            


Enter the verification code and click Verify


Once configured, users are logged in as normal.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article